CITE : Foreign workers' information center

External practice

Duration

The CITE offices is a free service of the union that is open throughout the week and has been operating for years in CCOO. This service is essential to improve the labor situation and living conditions of the migrant people

Partnership

It is an external practice in which it is important the help of the city council, social services, health service, university, local government, municipality etc. to facilitate the inclusion of migrant personnel in the society.

Reason it was developed

Spain is a country that receives a large migrant population, specifically Ceuta, Melilla, Canary Islands, Madrid... According to data from January 2024, there are 6.5 million people from Latin America, Eastern European countries and Africa, so the CITE offices are necessary to address the rights and inclusion of migrant workers.

Activities

One of the main objectives is the fight against discrimination against immigrant workers and, therefore, the defense of their interests and their social and labor rights. CITES provides information and advice on immigration matters (work or residence permits, renewals, family reunification, nationality, legal advice, etc.), in order to promote a more effective integration process. Information and/or advice is offered on: - Rights and duties - Procedures and formalities for: - Residence and work permits - Renewal of different permits - Census registration - Social security - Family regrouping - Homologation of diplomas - Training (Spanish language / Job Search Techniques and Social Skills)

Results

The result is positive because many immigrants are assisted and helped by informing and advising them, but the biggest challenge is to count on the help of the different institutions involved: education, health, employment, etc. to achieve full inclusion. It is also important to continue working within the union to break the racist and xenophobic discourse that exists at the social level against the migrant population.

Funding

Offices, human resources and legal services of the union.

Links

Spain
F.E.CC.OO
Inclusion in trade unions Gender equality in decision-making positions in education trade union Gender equality linked to wider societal issues (e.g. ageing, migration, political situation, religion) Integration of LGBTI issues in curricula Inclusion of LGBTI members in trade union work Inclusion of students with special needs Xenophobia, racism and prejudices Cultural and social attitudes Targeted support for students from migrant/refugee background and ethnic minority groups Targeted support for education personnel from migrant/refugee background and ethnic minority groups Inclusion of members from migrant/refugee background and ethnic minority groups in trade union work Support for education in refugee reception centres Supporting students from a disadvantaged socio-economic background
Campaign Digital tools (e.g. e-learning platform, MOOC, website) Teaching materials and strategies Support (material and/or financial) to facilitate access to quality education Training/Discussion/Roundtable for trade union members Social dialogue negotiations on the institutional level Social dialogue negotiations on the regional level Social dialogue negotiations on the national level Exchanging good practices within trade union/with other actors Trade union actions (e.g. demonstration, strike) Gender equality/equality structure within trade union
Teachers/trainers Other educational personnel School leaders Trade Union members Students/learners Education employers
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